Payments

• You must register and log into your homeowner portal to use this option.
• To get started visit our website at www.cjmasi.com and click “Homeowner Login” tab.
• Once signed in, click the Pay Now icon on the left side of the page.
• Follow the step-by-step instructions on the screen to either set up a one-time payment or a recurring payment.
• Please note payments set up through your bank account are processed for free.
• Please note that there is a third-party transaction fee when using this payment option for credit cards.

If you encounter problems with an online payment, please call (800) 690-0984. Representatives are available to answer your call Monday through Friday, 8am to 5pm Eastern Time.

• If you are using your bank’s online bill pay service, or another 3rd party bill payment service, be sure your payment record includes your HOA account number in the memo section
• Payments should be addressed to P.O. Box 610278, San Jose, CA 95161-0278.

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