If your portal account was created before July 4, 2016,
you will need to reset your password to access these portals (your login name remains the same as before). Please click here
to reset your password (you will need to provide the account number and email on file for the account).
If you do not have a portal account
please email us at CustomerService@cjmasi.com
or call our customer service department at (925) 426-1508.