We are always here to assist you, with live agents to address your needs, and a 24-hour hotline for emergencies

general information

For general questions, please e-mail us, or call our main line: (925) 426-1508. Our receptionist will direct you to the appropriate person.

Our offices are open Monday through Friday from 9AM to 5PM. We are closed for lunch from noon to 1PM.

  • Request for Management Proposal
    If you are interested in bringing our services to your community, please complete our online request for management proposal to receive a no-cost, no-obligation quote.

by mail or phone

CJM Association Services, Inc.
P.O Box 190, Pleasanton, CA 94566
Main line:(925) 426-1508
General FAX:(925) 426-1494
Bookkeeping FAX:(925) 426-2576
E-mail: CustomerService@cjmasi.com

after-hours emergencies

If you are a homeowner with an after-hours Association-related emergency, please call our emergency hotline: (925) 336-7742. Please leave specific information with the message center, including your name, association name or home address, and a telephone number at which you can be reached. The on-call manager will be in touch with you within thirty minutes.

Please note that the emergency hotline is for after-hours Association-related emergencies. Inappropriate use of the hotline for non-emergency matters may result in charges to you.

directions to our office

Our office is located at:    
 7139 Koll Center Parkway
 Suite 300
 Pleasanton, CA 94566

For a map and directions, please enter a starting address below